Privacy & disclaimer

1. General Information

This website is owned and managed by Dorsoo International bv, Ten Beukeboom 13, 9400 Ninove, Belgium, VAT no. BE 0475.165.683, Chamber of Commerce Ghent (Dendermonde), and/or its affiliated companies (hereafter “Dorsoo”).

Please contact the above address or the customer service department at with any questions or comments relating to the website or this notification.

2. Conditions

All use of the website is subject to these conditions. The mere use of the website implies acceptance by the user of the conditions for use of the website set out herein. Dorsoo reserves the right to amend these conditions at any time. Any amendment of the conditions will be published on the website and will come into effect automatically after such publication.

3. Nature of the information provided

The information available on this website is general in nature. The information is not adapted to personal or specific circumstances and cannot therefore be regarded as a personal, professional or legal opinion. This website and all material being offered are made available as is, “in the current situation” and without any guarantees. Use of the website and the information it contains is therefore entirely at the user’s own risk.

4. Limitation of liability

Dorsoo endeavours to provide the most accurate information possible but can never guarantee the accuracy, completeness or suitability of the information for any particular use and accordingly can never be held liable. Dorsoo is not responsible for any decision or action made or taken by the user on the basis of the information or data or notifications about users or third parties that may be provided, nor is it responsible for errors or omissions, nor for any direct or indirect loss that may result from such decisions or actions.  Dorsoo is not in any circumstance liable for loss to the user’s data or computer equipment through the use of the website, nor for any transmission of viruses via the website.

5. Links to other websites

Dorsoo may never be held liable for information that is offered by way of a service to the user via hyperlinks to third-party content or to websites managed by third parties. These links are purely informative and only the operators of those websites are responsible and liable for the accuracy of the information they offer and for complying with the legislation and regulations associated with the products and services they offer for sale on their websites, more specifically as regards consumer protection, distance selling, legislation associated with intellectual property, and so on.

6. Intellectual property rights

All text, photos, drawings, graphics, images, audio, data, databases, software, names, trade and domain names and all other elements of Dorsoo’s website are copyright protected works and may also be covered by other protection. The website itself is also copyright protected and is further protected as a database by both the Copyright Act and the Databases Act.

None of these elements, nor the website itself, nor the information offered upon it may be saved (other than as may be necessary for being able to look at the website), reproduced, amended, published, disseminated, transmitted, sold, transferred to third parties or used in any other manner unless Dorsoo has given its prior written consent to do so.

7. Amendments

Dorsoo reserves the right to amend these conditions for use at any time. It is your responsibility to stay up to date with the applicable terms of use. These user conditions were most recently amended and revised on 13 June 2017.

8. Protection of your personal data

Dorsoo respects your privacy. The details that you enter on the website are treated in confidence.


Policy on protection of personal situation

Dorsoo regards it as very important to protect your personal situation. This notification is designed to inform you about Dorsoo’s policy on the processing of the personal data that you provide to Dorsoo via this website. If you visit the website merely to find information about Dorsoo, its products and services, or about the topics or items appearing on this website, none of your personal data will be processed.  It is only when you want to receive specific services or products, or want to use certain services on our website, or request services or products for which registration is required that you may be asked to share certain personal data (such as your given name, family name, email address, gender, street name, house number, postcode, postal address, date of birth, profession and telephone number). Whenever you provide personal data, Dorsoo will deal with that data in accordance with the policy described above and the statutory obligations concerning the processing of personal data.

You warrant that the data you provide to Dorsoo belongs to you or at least that you have permission to use the data and share it with Dorsoo. Dorsoo is entitled to deny you access to its website or parts thereof, either temporarily or permanently, if you use false data or data belonging to a third party without his or her consent.


Processing of personal data

Dorsoo does not collect or process any sensitive data or data for which your explicit written consent is required.

In principle, Dorsoo will only process your personal data for the purposes set out in this Privacy Notice (see below).

The personal data collected by Dorsoo is saved in a computer file that is held in a secured environment. Only certain individuals employed by Dorsoo or certain individuals or entities with whom or with which Dorsoo has concluded an agreement may gain access to your personal data. Their access is always restricted to what is necessary for them to do their job or undertake their commission.


Object of the processing

Dorsoo processes the personal data in order to get in touch with you, to be able to supply the products or services to you that you have asked for or have registered for, to inform you about the products and services we offer, to personalise our offer of products and services and for direct marketing purposes of third parties.

The use of your personal data for direct marketing purposes by third parties is subject to your explicit consent and you are entirely free to give or refuse that consent.

You can also notify Dorsoo if you no longer wish to be kept informed about the products and services being offered.

You are entitled to examine the personal data Dorsoo processes about you at any time and to have any inaccurate or incomplete data corrected or deleted. In order to use these rights, please send an email with a copy of your identity card as an attachment to, or else send a letter with the same enclosure to Dorsoo’s postal address, mentioned above, for the attention of Customer Service.

9. Applicable law and law court

The law of Belgium is applicable. If all or any part of any one of the foregoing provisions proves to be invalid or null and void or unenforceable, this does not mean that the other provisions are also invalid and/or unenforceable. Unless the conditions for a product or service specify a different jurisdiction, the law of Belgium applies exclusively to all and any disputes arising from the use of the website and the Courts in Dendermonde (Belgium) have exclusive jurisdiction.

10. Cookies

If you visit our website, we place small files (cookies) on your computer or mobile device.


1. What are cookies?

Cookies are text files that help websites to retain your choices and preferences, so that you do not need to enter these every time if you navigate to a different page or visit the site again at a later stage.


2. No personal data

A cookie consists of a (unique) number or value. It does not contain any personal data.


3. Which cookies does this website use?

This website uses the following cookies:


1. Essential cookies

These cookies are indispensible to let you visit our website and use certain parts of it. For example, these cookies allow you to navigate between different parts of the website or, for instance, to complete forms. If you refuse these cookies, certain parts of the website will not work or not work to best effect.


2. Functional cookies

The functional cookies are those that facilitate the operation of our website and make it more agreeable for the user, ensuring that you have a more personalised surfing experience. These include, for instance, the cookies that save your preferences.


3. Performance cookies

This website uses Google Analytics. Cookies are used to collect information about how visitors use our website, with the intention of improving the content of our website, adapting it more accurately to what visitors actually want and increasing the enjoyment you derive from using our website. For example, there is a cookie that helps us count the number of unique visitors and a cookie that monitors which pages are most popular.


4. Third party cookies

The website also contains elements from other, third parties, such as video services, social media buttons or adverts.


4. Refusing cookies

You can refuse the installation of cookies via your browser settings.

You can find further information on this at